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May 24th, 2013 at 11:38 am

Well I received a reply:

Thank you for your message.

I appreciate that you pay more than the minimum payment each month and have never missed any payment on your account. Please continue doing the same as this will help you to improve your credit rating. However, I'm unable to review the current interest rates on your account at the moment. Please be assured that we do review the interest rates on a periodic basis and will let you know in writing if we are able to offer you a lower interest rate in the future.

If you have any other queries, please send us a further secure message.

Posted in Uncategorized | 6 Comments »

6 Responses to “Reply”

  1. creditcardfree Says:
    May 24th, 2013 at 12:49 pm 1369396195
    1369396195

    Well you tried! I would guess since that they see you making larger than the minimum payments that they actually see that as losing money on their end...and they are right, keep doing what you are doing!!

  2. Jenn Says:
    May 24th, 2013 at 01:20 pm 1369398022
    1369398022

    They have no incentive to give you a lower interest rate unless there's a chance you will transfer your balance to another CC and close the account with them. It's most profitable for them if you only pay the minimum due each month.

    Since they will notice that you can 'afford' to pay more than the minimum, it won't be surprising if they raise your credit limit to tempt you further into debt so you can pay them a higher minimum.

  3. My English Castle Says:
    May 24th, 2013 at 02:41 pm 1369402866
    1369402866

    I find often that calling works better. It might be worth a shot?

  4. scottish girl Says:
    May 24th, 2013 at 08:22 pm 1369423326
    1369423326

    @Jenn- they've increased my credit limit a few times. A while ago I had cleared the balance and I think they increased my limit by about £600. Of course I ended up using it again Frown

  5. rob62521 Says:
    May 25th, 2013 at 12:50 pm 1369482653
    1369482653

    I agree with My English Castle...is there a way you can call? Although, I have discovered that even calling often does little good.

  6. Wino Says:
    May 27th, 2013 at 01:55 am 1369616140
    1369616140

    I would just put all of my effort into paying them off, then, when you have a zero balance, take a picture of the credit card cut into tiny pieces on top of a printout of the email response.

    Just thinking about that would keep the card in my pocket when I would otherwise pull it out for something unnecessary.

    In the meantime, I'd be looking around for cards with no fees, lower rates, and better rebates. Whichever way I got out from under that card, the email and photo would definitely be sent to the company along with a big, fat, "I'll never do business with your company again."

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